Welcome to the Taj India Tour and Travel FAQ section. Here, we’ve answered some of the most common questions our customers have. If you don’t find the answer you're looking for, feel free to contact us for further assistance.
Booking a tour is simple. You can either book directly on our website by selecting a tour or package, entering your details, and making a secure payment. Alternatively, you can contact us via email or phone, and our team will assist you in making a booking.
We accept various payment methods including major credit and debit cards, net banking, UPI, and payment wallets. You can choose the option that is most convenient for you at the time of booking.
Yes, we offer customized tour packages based on your preferences. You can choose destinations, dates, and specific services you need. Please contact us directly, and our team will help design a personalized itinerary for you.
If you wish to cancel your booking, you can do so by contacting us via email at tajindiatourandtravel@gmail.com. Please refer to our Terms and Conditions for our cancellation policy.
While travel insurance is not included in your booking, we highly recommend purchasing it to cover unforeseen situations such as trip cancellations, medical emergencies, or loss of baggage. You can find a number of reputable insurance providers online or we can help guide you in purchasing one.
If there is any change to your tour package, we will inform you as soon as possible. In the case of cancellations or major changes, we will offer you the option to either select an alternative package or receive a refund, depending on the circumstances. Please refer to our Terms and Conditions for more details.
Yes, we use industry-standard encryption and secure payment gateways to ensure that your transactions are safe. Your personal and payment details are protected and handled with the utmost care. We do not store sensitive payment data on our servers.
Changes to bookings can be made subject to availability and may incur additional charges depending on the nature of the changes. Please contact our support team as soon as possible if you need to make adjustments to your booking.
If you need help with your booking, have questions about a tour, or require any assistance, feel free to contact our customer support team via email at tajindiatourandtravel@gmail.com or call us at +91 7827000754.
Our tours can be tailored to suit different age groups, including families with children and elderly travelers. If you have specific requirements, such as accessibility needs or family-friendly activities, please inform us at the time of booking so we can make appropriate arrangements.
What you pack depends on the destination and type of tour you choose. We recommend packing comfortable clothing, sunscreen, travel documents, and any personal items you may need (medications, toiletries, etc.). We provide a detailed packing list for most of our tours, which you can request when booking.
In the event of flight delays or cancellations, you should immediately inform our customer support team. We can assist in adjusting your travel plans, rebooking accommodations, or making alternative arrangements. However, please note that we are not responsible for third-party services such as airlines.
If you need assistance with any aspect of your tour or booking, please review the following helpful resources:
If you're having trouble making a booking or experiencing issues with our website, please contact us immediately. Our team is available to help you with any technical difficulties and ensure that your booking is completed smoothly.
If you would like to customize your tour, including changing dates, destinations, or including additional services like guides, transportation, or accommodation, please contact our team. We are happy to tailor a package to fit your needs.
If you encounter any payment issues such as transaction failure, incorrect charges, or billing inquiries, please reach out to us directly. We’ll investigate the issue and provide prompt assistance to resolve it.
For any support during your tour, such as local transport issues, hotel check-ins, or other travel-related queries, you can reach out to our local representative in the destination or contact us through our helpline.
If you're experiencing an emergency situation during your tour, please immediately contact our emergency support line. Our team is available 24/7 to assist with any urgent matters.
If you still have any questions or need further assistance, please feel free to reach out to our support team:
Email: tajindiatourandtravel@gmail.com
Phone: +91 7827000754